"We only take on as many jobs as we can manage with excellence and efficiency!"
Jeanette Cox, Founder, Immaculate Concept Cleaning
Our Mission
At Immaculate Concept Cleaning, we believe in providing more than just clean spaces; we’re dedicated to creating opportunities and uplifting our team. Founded with a commitment to excellence, our janitorial, commercial, and construction cleaning services go beyond industry standards, reflecting our deep care for our clients and employees alike.
Guided by faith, we approach each day with purpose, striving to make a difference for our team and our community. We’re proud to offer competitive wages, a supportive work environment, and the encouragement for each individual to grow and improve their lives. For us, business is about more than service—it’s about building people up, supporting their growth, and working together toward shared success.
Our reputation is built on the referrals from clients and employees who believe in what we do and the positive impact we make. If you’re looking for a cleaning service that values integrity, quality, and a genuine commitment to people, we’d be honored to serve you.
Our Team
Jeanette Cox
Founder and President
In 2009, Jeanette Cox started cleaning for churches and private homes. “I love to clean and it’s a privilege to work with local businesses and to provide jobs to hardworking people,” she says. Jeanette shares: “I love Jesus, my family and encouraging people along this rocky road called life. I enjoy being anywhere in nature. I have been blessed to be able to serve others through cleaning as well as providing employment for hard working individuals. Loving what you do makes it seem less like work.I look forward to serving you!!”
AMIE ERNST
Human Resources
Amie holds an MBA with a focus on organizational design and has over 15 years of experience leading and directing talent management for large technology companies. “I like to help smaller businesses get the same services as big companies,” Amie says. Something you might not know about Amie: “My family owned a restaurant when I was growing up, and as a result, I love to cook.”
TINA ABRAHAM
Administrative Assistant
Tina is a retired math school teacher. She lives with her husband of 18 years and 16 year-old son. Tina enjoys spending time with her family, in the kitchen, serving the Lord, and using her gift of administration to help at Immaculate Concept Cleaning.
Something you may not know about Tina: “I have known my husband since I was 2 years old.”
HEIDI DUNCAN
Manager
Heidi graduated from Miami Trace High School in Washington Court House, OH. She then attended Penn Foster Career School where she studied to be a medical transcriptionist. For the past year, Heidi has been leading a crew with great success. Something you may not know about Heidi: “I have an artistic side.”
COREY SWORD
Project Manager
Corey has been working with Immaculate Concept Cleaning since 2012 in a variety of roles. He previously worked for Unlimited Concrete Solutions, giving him invaluable insights about commercial cleaning, and as an operations manager for Leaders Moving and Storage, where he learned to meet client deadlines. Something you might not know about Corey: “I love Jesus.”
TERISSA MURPHY
Crew Lead
Terissa has been married for 36 years and is the proud mother of four children and 10 grandchildren. “They are the most precious to me,” Terissa says. She has been leading an ICC crew since 2017 with a keen eye for detail. Something you may not know about Terissa: “Jesus Christ is my Lord and Savior.”
KAYLEY MATHEW
Crew Lead
Kayley is a graduate of Wilmington High School. She has been working with ICC since 2015. Something you may not know about Kayley: “I enjoy farming with my husband.”
FROM CLEANING CHURCHES TO CLEANING CORPORATE HEADQUARTERS
In 2009, Jeanette Cox started cleaning for churches and private homes.
“I love to clean and it’s a privilege to work with local businesses and to provide jobs to hardworking people,” she says.
Word of Jeanette’s reliability, integrity and attention to detail spread like wildfire. In time, local businesses requested her services. The time had come to incorporate and insure her venture. In 2010, Immaculate Concept Cleaning was launched.
Her list of clients quickly grew with larger companies requesting her services. Over time, Jeanette hired and carefully trained select crew leaders who share the same eye for detail and drive to be efficient in all they do. In turn, our crew leaders manage equally hard-working teams, creating a cohesive and satisfying work environment. All of the staff members are well paid and given the opportunity to participate in company’s bonus program.
In 2021 Jeanette had an opportunity to bid on a 110,000-square-foot senior living project and was awarded the contract. She found it to be a great fit for her team and has since endeavored to grow that branch of her business as well.
In 2022, Jeanette became certified in Procore, the platform many contractors use to communicate in real time with subcontractors, project managers and other members of their build team.
Throughout all this tremendous growth, Jeanette and her staff delight in providing IMMACULATE cleaning for ALL her clients, never sacrificing the quality of her company’s service while expanding her business.